App Privacy Policy
1. Introduction
Welcome to the Excellency Midlands Wedding Planning App (“App”). We respect your privacy and are committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and protect your data when you use the App, available on Apple App Store and Google Play. By downloading or using the App, you agree to the collection and use of your information as outlined in this policy.
2. Information We Collect
When you use the Excellency Midlands Wedding Planning App, we may collect and store the following personal information:
- Contact Information: This includes your name, email address, and phone number.
- Event Information: Details of your wedding or event inquiries (e.g., preferred dates, guest list size).
- Usage Data: Information on how you interact with the App, including device information, IP address, and usage patterns.
3. How We Use Your Information
We use the personal information collected for the following purposes:
- To manage inquiries, bookings, and communications regarding wedding planning services at Excellency Midlands.
- To send you important notifications related to your booking or event.
- To improve the App’s functionality, user experience, and customer support.
- To personalize and enhance your user experience with relevant recommendations or services.
- To comply with legal obligations, such as data retention requirements.
4. Legal Basis for Processing Data
We collect and process your personal data based on the following legal grounds:
- Contractual Necessity: Your data is necessary to fulfill the services requested by you, including managing bookings or inquiries.
- Consent: By using the App, you consent to the collection and use of your personal information as described in this policy.
5. Data Sharing and Disclosure
We will not share your personal information with third parties except in the following cases:
- Service Providers: We may share your data with trusted third-party service providers (e.g., hosting platforms) to facilitate App functionality, who are obligated to protect your information.
- Legal Requirements: We may disclose your information if required by law, such as in response to a court order or legal obligation.
- Business Transfers: If Excellency Midlands is involved in a merger or acquisition, your data may be transferred as part of that transaction.
We do not sell or rent your personal information to third parties.
6. Data Security
We take appropriate technical and organizational measures to ensure the security of your personal data and to prevent unauthorized access, loss, misuse, or alteration. These measures include data encryption, access control mechanisms, and secure storage systems. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure.
7. Information We Collect
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Once the data is no longer needed, we will securely delete or anonymize it.
8. Your Data Protection Rights
Under applicable data protection laws, you have the following rights:
- Access: You have the right to request a copy of the personal information we hold about you.
- Rectification: You can request corrections to inaccurate or incomplete personal information.
- Erasure: You may request the deletion of your personal information under certain conditions.
- Data Portability: You have the right to request the transfer of your data to another service provider.
- Restriction of Processing: You may request that we restrict the processing of your personal data in specific circumstances.
- Withdraw Consent: If we process your data based on consent, you may withdraw your consent at any time.
To exercise any of these rights, please contact us at info@excellencymidlands.co.uk. We will respond to your request in accordance with applicable laws.
9. Children’s Privacy
The Excellency Midlands Wedding Planning App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected without parental consent, we will take steps to delete it promptly.
10. Third-Party Services and Links
The App may contain links to external services or use third-party service providers such as Apple App Store and Google Play. These platforms may collect data independently of us. We encourage you to review their privacy policies, as we are not responsible for their data handling practices.
11. International Data Transfers
If you are accessing the App from outside the United Kingdom, please be aware that your personal data may be transferred to, stored, or processed in the UK or other jurisdictions. By using the App, you consent to the transfer of your information to the UK or other locations where we operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App and reflected in the “Effective Date” at the top of this document. Continued use of the App following the posting of changes will indicate your acceptance of those changes.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at: